Sales training ideas – Rules for getting to the top in sales and selling.

Whether you’re just learning how to sell, or have been selling for a while, follow these rules for a successful career in sales.  

Rules for getting to the top in sales 

• Be customer centered with a sincere interest in helping the customer—make this your number one priority.
• Be motivated, enthusiastic, and positive.
• Show up to all appointments early.
• Be honest and straightforward.
• Be empathetic.
• Find out what people need and how you can fill their needs.
• Sell benefits.
• Follow up.
• Ask thought-provoking questions and listen well to the answers.
• Return all calls and other correspondence promptly.
• Sell to others as they would like to be sold to.
• Have goals.
• Work hard and smart.
• Believe in yourself and what you are selling.
• Continue learning and getting better.
• Listen to educational and motivational tapes and CDs in the car.
• Try new ideas as soon as possible.
• Don’t argue or be defensive.
• Don’t make up answers or pretend to know answers you don’t know.
• Be a team player and work well with others.
• Anticipate and be proactive.
• Take good notes and read them back.
• Be persistent, yet not obnoxious.
• Develop relationships and continue to build upon them.
• Ask for the order, then say absolutely nothing until the prospect responds.
• Know your product, your competition, and your industry.
• Expect things to go your way but realize things won’t always go as planned.
• Be prepared by having a plan and backup plan, and being ready for anything.
• Keep good records.
• Act with confidence, speak with confidence.
• Have meaningful conversations.
• Send thank-you notes, newspaper clippings, and other items of interest to customers.
• Give them something to remember you by.
• Know your customer—interests, children, etc.
• Keep your name in front of the customer.
• Personalize customer relationships.
• Deliver more than expected, earlier than expected.
• Demand more from yourself than your customer could ever expect.
• Go the extra mile.
• Take responsibility for your life and your business.
• Be balanced in your life and work.

 Keep these rules in while selling. The more you follow them, the more successful you’ll be in sales.